Shipping policy
Shipping Policy
Welcome to cardiagnostictools.com — your trusted source for professional-grade car diagnostic tools. We proudly ship worldwide to bring our products to automotive enthusiasts and professionals everywhere.
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation. You’ll receive a shipping notification with tracking details as soon as your order is on the way.
Shipping Options & Delivery Times
We offer reliable worldwide shipping with the following options:
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Standard Shipping (Worldwide)
Estimated delivery: 7–21 business days
Rates calculated at checkout -
Express Shipping (Worldwide)
Estimated delivery: 3–7 business days
Available for most countries. Rates calculated at checkout
Note: Delivery times may vary depending on your location and customs processing in your country.
Tracking Your Order
Once your order ships, you’ll receive an email with tracking information. You can also track your order anytime through your account or our Order Tracking page.
Customs, Duties & Taxes
All international orders may be subject to import duties, taxes, and customs fees, which are not included in the shipping cost and are the responsibility of the customer. We recommend checking with your local customs office for details before ordering.
Shipping Restrictions
While we ship worldwide, certain products may be restricted in some countries due to local regulations. If your order is affected, we’ll contact you promptly.
Lost or Damaged Packages
If your package is delayed, lost, or arrives damaged, please contact us within 7 days of the estimated delivery date at contact.cardiagnostictools@gmail.com. We’ll work with the shipping carrier to resolve the issue as quickly as possible.